jetbus Terms and Conditions
Please read these terms and conditions carefully before using the jetbus platform — they define the rights and responsibilities of both you and us.
These Terms and Conditions ("Terms") form a legal agreement between the jetbus platform ("Platform", "we", "us") and the user ("you", "member"). By registering on jetbus or using the Platform, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the Platform.
1. Eligibility and Age Limit
Membership Eligibility
To participate on the jetbus platform, you must meet the following conditions:
- You must be at least 21 years old. This platform is strictly prohibited for minors.
- You must be a valid individual and operate the account in your own name.
- Online gaming must be legally permitted in the area where you reside.
- You have not previously been banned from jetbus or been involved in any fraudulent activity.
- You must have an active and valid bKash, Nagad, or Rocket account.
2. Account Registration and Management
Registration Rules
Each individual may open only one account. Opening multiple accounts is strictly prohibited and will be treated as fraudulent activity.
- All information provided at the time of registration must be accurate, complete, and up to date.
- If an account is created with false information, it will be permanently closed.
- Your account login credentials (password, PIN) must be kept completely confidential.
- You may not allow any third party to use your account.
Identity Verification (KYC)
jetbus reserves the right to verify your identity at any time. The following documents may be requested, particularly when a withdrawal is applied for or unusual activity is detected:
- National ID card (NID) or a copy of passport
- Proof of current address (utility bill or bank statement)
- Proof of ownership of the payment method (bKash / Nagad / Rocket number)
3. Deposit and Withdrawal Rules
Deposit Terms
The following methods are available for depositing funds on jetbus: bKash, Nagad, Rocket. Important information regarding deposits:
- Minimum deposit amount: ৳100 (applicable for each method)
- Deposits must be made only from a payment account registered in your own name.
- Deposits through a third party are strictly prohibited.
- Once the deposit amount is verified, it will be added to your wallet immediately.
Withdrawal Terms
- Minimum withdrawal amount: ৳800
- Standard processing time: 30 minutes to 3 hours
- Withdrawals can only be made to the same payment method used for the deposit.
- If any active bonus wagering has not been completed, the withdrawal may be placed on hold.
- Withdrawals may be delayed if there is suspicious activity or an incomplete KYC.
4. Bonuses and Promotional Offers
Welcome Bonus Terms
jetbus offers an attractive welcome bonus for new members: 100% bonus on the first deposit, up to ৳15,000.
- Example 1: Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
- Example 2: Deposit ৳32,000 → ৳15,000 bonus → Total balance ৳47,000
- Bonus wagering requirement: 15 times (15x) the total bonus amount
- Bonus funds cannot be withdrawn without completing the wagering requirement.
- Each member is eligible to receive the welcome bonus only once.
General Rules for All Bonuses
- Bonus terms and conditions may change at any time — each offer's own terms apply.
- Claiming bonuses through multiple accounts is fraudulent and may result in account cancellation.
- Separate terms apply for VIP cashback and other loyalty rewards.
- If bonuses are used fraudulently, the bonus and related winnings will be forfeited.
- jetbus reserves the right to withdraw or modify any bonus offer.
5. Gaming Rules
Game Operation Terms
The jetbus platform offers slot games, live casino, fishing games, cricket betting, and a variety of other entertainment games. The following rules apply to game operation:
- All games are operated using fair and transparent technology (fair play).
- If a game is left incomplete due to a technical error or server outage, the bet for that round will be returned.
- jetbus's decision on game results is final and cannot be changed.
- Betting limits may vary by game — please check the applicable limits before playing.
- Cricket betting includes events from BPL, IPL, T20 World Cup, and other international tournaments.
Policy on Technical Issues
jetbus is not responsible for any loss caused by a disconnected internet connection, device failure, or inconsistency on the user's part. However, if a loss occurs due to our server, steps will be taken to resolve it.
6. Prohibited Activities
What Is Strictly Prohibited
The following activities are strictly prohibited on the jetbus platform and may result in account cancellation and legal action:
- Creating multiple accounts to claim bonuses or benefits
- Playing games using automated bots, scripts, or software
- Using the platform for money laundering or illegal fund transfers
- Colluding with other members to gain an unfair advantage
- Using hacking or unauthorized technical methods
- Disrupting the platform's systems or security
- Operating an account under a false identity
7. Privacy and Data Protection
Protection of Your Information
jetbus gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep your sensitive information secure.
- Your personal information will never be sold to any third party.
- Payment information is stored using fully encrypted methods.
- Information may be provided to authorities when required by law.
- Learn more about how your data is used in our Privacy Policy.
8. Responsible Gaming
Build Healthy Gaming Habits
jetbus firmly believes in responsible gaming. Gaming is an entertainment activity — it should never be thought of as a source of income.
- Do not bet more than you can afford to lose without causing financial harm.
- Do not play games when driven by emotion or under the influence of alcohol.
- Do not play games using your savings or money set aside for essential expenses.
- Contact our support center to set gaming limits.
Visit our Responsible Gaming page to learn more about responsible gaming.
Self-Exclusion Option
If you feel that gaming is having a negative impact on your life, please contact us via live chat. Our team will help you temporarily or permanently suspend your account.
9. Limitation of Liability
Disclaimer Details
jetbus does not accept any liability in the following situations:
- Losses caused by disruption of third-party services (bKash, Nagad, Rocket)
- Disruption to game operation due to internet disconnection
- Financial losses caused by the user's own negligence or error
- Account access by an unauthorized third party (where the user shared their own credentials)
- Force majeure situations (natural disasters, war, government restrictions, etc.)
10. Account Suspension and Cancellation
Reasons for Account Closure
jetbus reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:
- Any violation of these terms and conditions
- Fraudulent or suspicious activity
- Failure to pass KYC verification or providing false information
- Concerns related to money laundering
- Operating multiple accounts
- At the user's own request (voluntary break or permanent closure)
Balance After Account Closure
If the account is not closed due to any rule violation and you have a valid balance in your wallet, that amount will be returned to your registered payment method after verification is complete. However, in cases of fraudulent activity, the entire balance will be forfeited.
11. Changes and Updates to Terms
Policy on Changes
jetbus reserves the right to change, amend, or update these terms and conditions at any time. Regarding changes:
- Members will be notified of significant changes to the extent possible.
- Continued use of the platform after any change will be considered your acceptance of the new terms.
- The date of the latest update will always be displayed at the top of this page.
- jetbus is not obligated to maintain any archived version of previous terms.
Visit this page regularly to stay informed about updates.
Language and Interpretation
These terms and conditions are written in Bengali and the Bengali version is the effective and binding one. In case of any ambiguity, jetbus's interpretation will be considered final.
12. Contact and Support
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us:
- 24/7 Live Chat: Speak directly in Bengali within the platform
- Email: [email protected]
Our support team is ready to serve you seven days a week, twenty-four hours a day.